At LX1, we offer the following products:
Athena is an innovative RFID solution where users can track work progress and automate work processes in different businesses and industries. It can be deployed in phases within a company, across different parties and stakeholders, in accordance with need.
The benefits of using Athena include -
1 Minimize re-input process by using "task cards"
2 Integration with in-house ERP or business systems through simple parameter configurations
3 Improve the customers' experiences through utilizing automatic SMS, e-mails or instant messaging notifications
4 Increase work effectiveness and efficiency especially for untrained workers
Athena has been used for over one year across most of YTT's business areas. YTT has several offices operating 365 days a year, with most solicitors based in Hong Kong.
After using this solution, the time taken for their re-input process has been reduced by 30%, and their work efficiency has increased by 40%. Customer satisfaction has improved as well, with an increased turnover rate of 20%, mainly due to smart notifications to customers that update customers on their case progress and other relevant information.
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